Inside Sales & Marketing Coordinator
St. Petersburg, FL – Petroleum Department
The Inside Sales Coordinator is responsible for answering all incoming calls to Sound Payments. The Inside Sales Coordinator will be trained to be able to answer basic questions about the products and ask questions to validate the caller, which will assist the sales representative. They will assign leads to the proper sales representative and ensure that every customer is taken care of.
Responsibilities:
- Inside Sales Coordinator will be responsible for using Zoho, our CRM system to manage and track calls and emails that come into the company. The Sales Coordinator will assist the sales team in entering data into the CRM and support marketing to ensure they have accurate/reliable data for decision making.
- The Inside Sales Coordinator needs to be highly motivated, detail-oriented, and provide exceptional customer service.
Qualifications:
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Detail orientated
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Customer service oriented
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Ability to follow/track a customer during all stages
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Fast learner and ability to adapt to changes and multitask
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Familiar with CRM systems and ability to enter, track data, and get reports
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Inside Sales experience preferred
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Experience using a CRM
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Experience handling phone calls and emails and working with numerous departments within a company
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Working with data and supplying results and information to leadership
Experience
- Inside Sales experience preferred
- Experience using a CRM
- Experience handling phone calls and emails and working with numerous departments within a company
- Working with data and supplying results and information to leadership