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Order Analyst/Office Manager

Petro Channel
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Order Analyst/Office Manager

St. Petersburg, FL – Product & Engineering Department

Our fast-paced, client-focused office needs a reliable, well-organized Order Management Analyst to take inbound orders from clients, provide tracking and manage evaluation equipment. The Order Analyst will also be responsible for tracking inventory levels at our warehouse to ensure we have enough supply to meet client needs. This is a dual role in filling Office Management duties to handle day-to-day functions with a focus on efficiency and time management. The Office Manager will be responsible for developing intra-office communication, streamlining administrative procedures, office supply management, procurement and office inventory control. We’re looking for an energetic professional who doesn’t mind wearing multiple hats. This position will include full benefits after a 30-day probationary period.


  • Manages all inbound Customer Orders
  • Provides order status and tracking info to sales and clients.
  • Develop weekly Order & Inventory Reporting
  • Manages Eval equipment process
  • Manages Inventory Levels at our warehouses to ensure proper levels based on sales forecasts
  • Internal Ordering Supplies, Office management & facilities functions for both offices.
  • Serves as front line resource for internal team members
  • Serves as Executive Assistant
  • Limited Purchasing: Office Supplies, Lab Equipment, Break Room Supplies and other items as needed
  • Serves as Front Desk Reception
  • Coordinates all Office Logistics; setting up conference rooms, ensuring seating space, working with vendors
  • Facilitates the onboarding process for new employees located in the St Petersburg Office and ensures they are setup with systems and tools
  • Develop organizational procedures and systems for filing, office management and general duties
  • Assists in business travel for employees: Recommending local accommodations, setting up discount codes with hotels
  • Prepares agenda/minutes for team meetings
  • Provides any/all administration activities for the senior staff
  • Performs other related administrative tasks as assigned


  • Associate degree required or equivalent office management experience
  • 2-3 years’ experience in an office management position
  • Excellent Interpersonal Skills
  • Exceptional written and verbal communication skills
  • Strong time management & organization skill
  • Ability to maintain confidentiality and strong integrity
  • High standards for accuracy and quality in a fast pace work environment
  • Some skill in Microsoft Office suite setup
  • Experience with scheduling
  • Advanced computer skills in MS Office Suite with proficiency in Excel & PowerPoint
  • Supply management experience
  • Comfort with fast-paced environment: Ability to multi-task and work productively in a busy, dynamic and fast paced team environment and meet deadlines

Additional Preferred Skills

  • Experience in the Payments or Banking industries a plus
  • Proven ability to work successfully with limited supervision
  • Experience with CRM such as Zoho or
  • Reporting and Metrics analysis

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Sound Payments team of experts focuses on providing a simplified approach and customized solutions in all channels. Our company offers only the best hardware and software solutions. Sound Payments emphasizes technical support and customer service while offering value-added, feature-rich products and services at a cost-effective price.