Software Quality Assurance Analyst

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Software Quality Assurance Analyst

[/vc_column_text][vc_empty_space][vc_column_text]Software Quality Assurance position testing mission critical payments technology to ensure that product launch dates and release dates are met. This position is part of our Product & Engineering team in an Agile Development environment with a test-driven development philosophy. The Quality Assurance Analyst participates and contributes in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems to ensure a positive client experience with Sound Payments services.[/vc_column_text][vc_empty_space][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column width=”5/6″][vc_column_text]

Responsibilities

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• Create detailed, comprehensive and well-structured test plans, test cases, and/or procedures
• Design, develop, and execute automation scripts
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems
• Documents and records all product findings, enhancement requests and defects into CRM and/or defect tracking system
• Perform regression testing to validate bugs are resolved
• Serves as a Subject Matter Expert for product documentation
• Researches and resolves complex product issues escalated by partners, Sales, internal parties, and Second Level Support.
• Diagnoses hardware, software and systems failures using established procedures.
• Ensures open communication with engineering to improve product functionality
• Collaborates with Supervisors/Managers and internal parties on ways to streamline product functionality, document product features, automate functions and determine design specifications or details
• Track QA metrics such as open defect counts, defect densities, defect ageing, defect distribution, etc.

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Additional Preferred Skills

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• 2+ years’ experience in the Payments industry
• Experience with performance and security testing
• Ability to write code – 2 year of relevant experience
• Proven ability to work successfully with limited supervision
• Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications
• CRM experience, such as Salesforce.com, MS CRM, Zoho or Oracle
• Reporting and Metrics analysis
• Ability to speak or understand Mandarin is a bonus
• Familiar with Agile methodologies and continuous integration tools

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Location

[/vc_column_text][vc_empty_space][vc_column_text]Location: Clearwater, FL

Department: Product & Engineering

Reports To: Manager, Quality Assurance[/vc_column_text][vc_empty_space height=”128px”][/vc_column][vc_column width=”1/2″][vc_column_text]

Requirements

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• 4-year degree or equivalent payments/quality assurance or Information Technology, Electrical Engineering, Computer Engineering
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear concise and comprehensive test plans and test cases
• Hands-on experience with automated test tools
• Ability to identify complex problems and review related information to develop and evaluate options and recommend solutions
• Strong ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Exceptional written communication skills
• Strong time management & organization skill
• Advanced systems administration
• Advanced Technical skills in a multi-user high-pressure environment
• Willingness to work extended hours, as needed in the event of critical release date needs.

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Interested in this position? Email your cover letter, resume and the position title in the subject line to HR@SoundPayments.com.[/vc_column_text][/vc_column][vc_column width=”1/2″][/vc_column][/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_raw_html]JTNDc3R5bGUlM0UlMEFoNCU3QiUwQSUyMCUyMCUyMCUyMGNvbG9yJTNBJTIzMjU0MDhGJTNCJTBBJTIwJTIwJTIwJTIwZm9udC13ZWlnaHQlM0Fib2xkJTNCJTBBJTdEJTBBJTNDJTJGc3R5bGUlM0U=[/vc_raw_html][/vc_column][/vc_row]