Software Quality Assurance position testing mission critical payments technology to ensure that product launch dates and release dates are met. This position is part of our Product & Engineering team in an Agile Development environment with a test-driven development philosophy. The Quality Assurance Analyst participates and contributes in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems to ensure a positive client experience with Sound Payments services.
Responsibilities
- Create detailed, comprehensive and well-structured test plans, test cases, and/or procedures
- Design, develop, and execute automation scripts
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems
- Documents and records all product findings, enhancement requests and defects into CRM and/or defect tracking system
- Perform regression testing to validate bugs are resolved
- Serves as a Subject Matter Expert for product documentation
- Researches and resolves complex product issues escalated by partners, Sales, internal parties, and Second Level Support.
- Diagnoses hardware, software and systems failures using established procedures.
- Ensures open communication with engineering to improve product functionality
- Collaborates with Supervisors/Managers and internal parties on ways to streamline product functionality, document product features, automate functions and determine design specifications or details
- Track QA metrics such as open defect counts, defect densities, defect ageing, defect distribution, etc.
Additional Preferred Skills
- 2+ years’ experience in the Payments industry
- Experience with performance and security testing
- Ability to write code – 2 year of relevant experience
- Proven ability to work successfully with limited supervision
- Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications
- CRM experience, such as Salesforce.com, MS CRM, Zoho or Oracle
- Reporting and Metrics analysis
- Ability to speak or understand Mandarin is a bonus
- Familiar with Agile methodologies and continuous integration tools
Location
Location: Clearwater, FL
Department: Product & Engineering
Reports To: Manager, Quality Assurance
Requirements
- 4-year degree or equivalent payments/quality assurance or Information Technology, Electrical Engineering, Computer Engineering
- Proven work experience in software quality assurance
- Strong knowledge of software QA methodologies, tools, and processes
- Experience in writing clear concise and comprehensive test plans and test cases
- Hands-on experience with automated test tools
- Ability to identify complex problems and review related information to develop and evaluate options and recommend solutions
- Strong ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Exceptional written communication skills
- Strong time management & organization skill
- Advanced systems administration
- Advanced Technical skills in a multi-user high-pressure environment
- Willingness to work extended hours, as needed in the event of critical release date needs.
Software Quality Assurance Analyst PDF
Interested in this position? Email your cover letter, resume and the position title in the subject line to HR@SoundPayments.com.