Sound Support System for Resellers and Merchants

When we say “white glove service,” we truly embody it in every aspect of our operations. We don’t just offer a service; we provide a premium experience that goes above and beyond industry standards. Our team is dedicated to delivering personalized support!

With the Sound Support System, you receive unparalleled support that ensures your needs are met seamlessly and with the highest level of professionalism.

Explore the range of options we offer to our resellers and merchants.

Monthly Merchant Trainings

This is a free one hour session designed for new merchants but established Sound POS merchants are welcome and can benefit as well!

Personal Demo for a Merchant

This is a free demo that our sales team conducts with the reseller and their merchant. It provides an in-depth view of the POS system and back office.

Demo Training for the Reseller

 We love to empower our resellers! Schedule a free demo training so your sales team is equipped and armed with all things Sound POS!

ISO Workshops

This is a monthly one hour free workshop on various topics to continually educate resellers on the current and new features of Sound POS.

Customized Merchant Training

Sound will provide a customized one hour training for a fee in addition to the option for inventory upload support for the reseller’s merchant.

Branded Marketing

The Sound Team can provide tools to help you sell, including presentations, videos and collateral. Visit Sound Hub or contact our Marketing Team.

Have You Explored Sound Hub Yet?

Sound Hub is your go-to resource for all things related to Sound POS. It offers everything from informative videos and marketing materials to support sales efforts, as well as an extensive knowledge base filled with best practices, user guides, and answers to frequently asked questions. With Sound Hub, you have a comprehensive wealth of information right at your fingertips.

How does Sound POS Compare to Competitors?

Faster Boarding Process: Our onboarding is quicker than more well-known POS systems, with greater flexibility and a faster setup time.

Speedy Inventory Upload: Uploading inventory and setting up a customer store is faster with us—no need to wait weeks. 

Cost-Effective Devices: Our devices are more affordable, and we offer a wide range of options, including A920, E600 Mini, E700, E700 Mini, E800, Elys, A77, with Dejavoo and Nextgo coming soon.

Lower Fees: Sound Payments offers lower fees compared to competitors.

Sound POS Hardware Options

Sound POS also runs on a variety of POS terminals and allows for additional options such as a detached customer-facing PIN Pad. Our mobile POS terminal can operate as a stand-alone or companion solution for line busting, deliveries or the option to take payments anywhere in the store. All of our Sound POS devices are perfect solutions for small to medium businesses, such as Food Trucks, Boutiques, Retail and Quick Serve Stores, Smoke and Liquor Shops, Mall Kiosks, Medical Offices, and Grocery Stores. 

The Elys Family

The Interactive, Dynamic POS

The latest Elys Family of POS hardware choices provides a secure and user-friendly experience, presented in a sophisticated and modern design.

E800

The Fast, Advanced POS

The E800 terminal combines ECR and Consumer Payments functionality into a single, ergonomic solution, reducing merchant hardware costs and eliminating clutter at the point-of-sale.

E700

The Versatile, Modern POS

The color tablet with smart automatic brightness feature and built-in hybrid card reader is ergonomically designed to improve viewing and ensure both users and shoppers get the best experience.

A920 Pro

The Cost-Effective, Handheld POS

The A920 Pro with Sound POS gives merchants the ability to checkout customers at the counter or use it remotely for line busting, home deliveries, or to take orders and payments anywhere in the store.

E600 Mini

The Ultimate, On-the-Go POS

The E600 Mini is a high-performance POS device that can operate as a countertop and handheld mobile POS. With it’s dual-facing displays, both merchants and customers can experience a smooth, and secure checkout.

E700 Mini

The Smart, Space-Saving POS

The E700 Mini stands out as a versatile and potent payment terminal, perfect for on-the-go businesses. It boasts a spacious touchscreen, a durable battery, and a built-in high-speed printer, ensuring a swift transaction processing.

A800

The Smart & Mobile POS

The A800 offers high performance and the flexibility to be used as either a countertop device or mobile solution.

A77

The Android MiniPOS

The A77 is designed to fit comfortably in your hand and seamlessly integrate with your business, providing an unparalleled experience in the market.

Dejavoo QD Series

Mobile, Durable POS

Dejavoo's compact and versitile QD Series of devices allow the merchant to take payments from anywhere.

NEXGO N82

Slim, Fashionable POS

NEXGO's N82 Smart POS offers merchants the option to take payments on the go with a built-in printer.

Detached Pin-Pad Options

With Sound POS, merchants can add a detached customer facing PIN pad for ease of use and expanded functionality.

We are Processor Agnostic

You decide who to work with

Testimonials

★★★★★

"During the past several months my sales team has worked directly with Cesar Carrasco and support staff on a project involving a POS system for a medium-sized restaurant. We have been so impressed with the level of staff support and the reliability of the Sound POS system that we are developing a sales platform whereby Sound POS would be our first priority to merchants who want to run their business from a single POS system."

- Anthony Osborn, CEO, Dynacepts Merchant Services

★★★★★

"The Sound Payments team went above and beyond with customer service and technical support to help my client. The level of personal attention and professionalism was greatly appreciated and as a result, I expect that we will be doing more business in the future. Thanks to the amazing team!"

- Omar Alauthman, Account Manager, American Dream Payment Solutions

Sound Payments and NEXGO Partner to Bring Innovative POS Devices Integrated with Sound POS to Market

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Sound Payments and Equinox Announce Completion of Quantum Cloud Integration

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Q & A with the Sound Payments Leadership Team – Digital Transactions

Q & A with the Sound Payments Leadership Team originally published by Digital Transactions.