About Sound Payments

Sound Payments, headquartered in Jacksonville, FL, is dedicated to providing innovative payment acceptance and point-of-sale technology solutions to ISOs and ISVs. Sound Payments is a software provider for niche markets and is processor agnostic. We have products and services in numerous business lines and we are proud of that. 

Our company provides better, secure technology solutions that positively impact lives worldwide. Sound Payments’ team of experts deliver results, helping businesses grow and increase profits. They solve challenges that make doing business and life easier. 

Sound Payments team of experts focuses on providing a simplified approach and customized solutions in all channels. Our company offers only the best hardware and software solutions. Sound Payments emphasizes technical support and customer service while offering value-added, feature-rich products and services at a cost-effective price. 

Company Vision

To improve lives worldwide and foster business growth by delivering better technology and software solutions in the payments and point-of-sale industry.

Company Mission

To provide cutting-edge, simplified technology solutions to merchants and resellers that are currently burdened by expensive, complex and ineffective software. 

Our Team

Andrew Russell

President

Andrew P. Russell is President of Sound Payments Inc. Russell leads a team of innovators in offering the best in software development, state-of-the-art equipment, unparalleled technical and customer service delivery, advanced security and compliance, training, and double digit ROI for customers and shareholders.

Cesar Rivas

Senior VP of Operations

Cesar Rivas, Senior Vice President of Operations and National Sales Executive at Sound Payments, oversees operational and sales functions, including equipment deployment, customer support, CRM, inventory management, and training, focusing on solutions like Sound POS and Quantum Cloud in the payment services industry. 

What differentiates Sound Payments from competitors in your space?

Our Sound POS product offers a top-notch point-of-sale solution without the headaches merchants experience from other providers. We are processor agnostic and we have a white glove approach when it comes to service and support. 

What are your primary products and services?

We offer software solutions that are customized and white labeled by our partners. Our most visible products are Sound POS and Quantum (our semi-integrated customer-facing PIN pad payment acceptance solution). Additionally, we license software to partners that provides unique, custom payment acceptance solutions. 

How does working with Sound Payments benefit ISOs, MLSs and other payments enterprises?

Sound Payment’s primary customers are ISOs and ISVs. We are not a processor. We do not obtain revenue from transaction fees. We are a software licensing company. This is a great benefit to ISOs because we don’t compete with them. We provide a benefit to ISVs by complementing their existing solutions with our own POS or providing our Quantum product for their POS. 

What's next for Sound Payments?

This year we are laser focused on enhancing our POS and growing that part of the business. Our Sound POS and Quantum (cloud-based, semi-integrated PIN pad payment acceptance platform) products have proven their potential as the company’s core product lines. They see growth every year and this year we will focus more on efforts to foster that growth to bring them to their full potential. 

How can we work with Sound Payments?

We are always looking for partners whether that be ISVs who would be interested in our third-party API or ISOs looking to provide a better POS for their merchants and make more revenue at the same time. We love hearing from people in the industry. Give us a call or email us to set up a time to chat so we can see how we can work with each other. 

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